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General Category => The Common Lounge => Topic started by: Philipkee on Jun 29, 2024, 07:32 AM

Title: Let’s talk about VEP registration
Post by: Philipkee on Jun 29, 2024, 07:32 AM
Anyone managed to register for VEP now successfully?  What is the background?

For me, it's complex

2019 - I got the VEP sticker affixed
2020 - I changed car so no more VEP

Now, I am trying to re register a new one.

I forgot my old password. 

I clicked password reset and a link is sent to me that leads me back to  login page.  Cannot reset

I emailed them and a link is sent to me that leads me back to the login page.  Cannot reset

I use a new account but I cannot complete registration cos the system shows nric previously registered to another account.  Sian
Title: Re: Let’s talk about VEP registration
Post by: semen blow snow on Jun 29, 2024, 08:05 AM
What is the error message why cannot reset
Title: Re: Let’s talk about VEP registration
Post by: Philipkee on Jun 29, 2024, 08:18 AM
Quote from: Nevereatrice on Jun 29, 2024, 08:05 AMWhat is the error message why cannot reset

No error message.  Just say type in your email here and a link will be sent to you to reset password

Type in email.  Receive link.  Click on link.  Go back to original login page
Title: Re: Let’s talk about VEP registration
Post by: semen blow snow on Jun 29, 2024, 08:51 AM
Quote from: Philipkee on Jun 29, 2024, 08:18 AMNo error message.  Just say type in your email here and a link will be sent to you to reset password

Type in email.  Receive link.  Click on link.  Go back to original login page

No idea try calling their hotline? Or see if Facebook can message them for help real time
Title: Re: Let’s talk about VEP registration
Post by: Philipkee on Jun 29, 2024, 09:19 AM
Quote from: Nevereatrice on Jun 29, 2024, 08:51 AMNo idea try calling their hotline? Or see if Facebook can message them for help real time

Cannot get through on phone
Title: Re: Let’s talk about VEP registration
Post by: Imboredtodeath on Jun 29, 2024, 09:52 AM
VEP is simi? the thing to go msia?

 read sth abt that in that darned place
Title: Re: Let’s talk about VEP registration
Post by: jim889 on Jun 29, 2024, 11:28 AM
lich ppl problem
 :frown:
Title: Re: Let’s talk about VEP registration
Post by: sTiCkY on Jun 29, 2024, 12:14 PM
dun remember what moi did in 2019
Title: Re: Let’s talk about VEP registration
Post by: Philipkee on Jul 02, 2024, 02:15 AM
Ok.  So they just sent an email back to me and now I can reset my password.  I still cannot deactivate my previous VEP but it shows "tag expired"

So I will try to do the registration and hope it goes smoothly from now on. But I do think I will go to Jb to get the sticker fixed as opposed to doing it myself by getting it through post
Title: Re: Let’s talk about VEP registration
Post by: Philipkee on Jul 02, 2024, 11:22 AM
Ok.  Documents all submitted and now "processing".  Dunno how long that will take and if there will be ding dong but at least it's moving
Title: Re: Let’s talk about VEP registration
Post by: nyvrem on Jul 02, 2024, 11:26 AM
my parents renewed their VEP for their car, end up submit everything online, they got email to say plz bring documents to their office in bolehland for final re-verification and collection of VEP sticker

moi car still stuck in the "3-5 days" approval stage

 :spin:  :spin:  :spin:
Title: Re: Let’s talk about VEP registration
Post by: Keeptrucking on Jul 02, 2024, 05:30 PM
my car is a used car. previous owner had it but deregistered it.

i tried to register as a new car and used car, both also cannot.

i just read the update on CNA and emailed them with details of my previous used car plate number and current plate number along with chassis number.

hope they get it fixed soon. if not i will have to call them. zzz
Title: Re: Let’s talk about VEP registration
Post by: Suntan on Jul 02, 2024, 05:35 PM
Moi tried to register before covid. Could not register then as system hung due to traffic.
Want to know after registraruon how to get the vep label?

How about touch & go, still available & easy to get? Where to get on first entry. Can they take cash?
Title: Re: Let’s talk about VEP registration
Post by: jim889 on Jul 02, 2024, 06:16 PM
dun drive in no issue
 :flash:
Title: Re: Let’s talk about VEP registration
Post by: Philipkee on Jul 02, 2024, 08:29 PM
Quote from: Suntan on Jul 02, 2024, 05:35 PMMoi tried to register before covid. Could not register then as system hung due to traffic.
Want to know after registraruon how to get the vep label?

How about touch & go, still available & easy to get? Where to get on first entry. Can they take cash?
Take bus, go in, get a Tng card then top up then on next trip use it for car

Or order from carousel

Many many years ago I did not have money in my Tng card cos that time they could still take cash.  But now they want Tng card.  And you need to top up at least RM10.  I only have sufficient ringgit for the toll cos I was planning to use SGD to change in JB

The immigration agreed to top up my Tng card with SGD but exchange rate was 1:1.  Means if I wanna top up 10 RM, I paid 10 SGD

I had to pay

And after that I always made sure I got sufficient money for till or my card is always topped up

Title: Re: Let’s talk about VEP registration
Post by: Suntan on Jul 02, 2024, 08:57 PM
Quote from: Philipkee on Jul 02, 2024, 08:29 PMTake bus, go in, get a Tng card then top up then on next trip use it for car

Or order from carousel

Many many years ago I did not have money in my Tng card cos that time they could still take cash.  But now they want Tng card.  And you need to top up at least RM10.  I only have sufficient ringgit for the toll cos I was planning to use SGD to change in JB

The immigration agreed to top up my Tng card with SGD but exchange rate was 1:1.  Means if I wanna top up 10 RM, I paid 10 SGD

I had to pay

And after that I always made sure I got sufficient money for till or my card is always topped up



Order from carousell won't get scammed? Gamxia for sharing on 1:1 exchange. Interesting country people where many black markets exist.  :s22:
Title: Re: Let’s talk about VEP registration
Post by: Philipkee on Jul 02, 2024, 09:07 PM
Quote from: Suntan on Jul 02, 2024, 08:57 PMOrder from carousell won't get scammed? Gamxia for sharing on 1:1 exchange. Interesting country people where many black markets exist.  :s22:

Best is either you borrow a Tng card from someone (make sure got money la) or first trip take bus in
Title: Re: Let’s talk about VEP registration
Post by: Philipkee on Aug 01, 2024, 04:47 PM
https://www.channelnewsasia.com/asia/malaysia-vep-singapore-woodlands-tcsens-drivers-causeway-land-checkpoints-4519526?

Hope this makes things easier
Title: Re: Let’s talk about VEP registration
Post by: encourageSome1 on Aug 01, 2024, 04:58 PM
Quote from: Philipkee on Jun 29, 2024, 09:19 AMCannot get through on phone

My coworkers two of em said no answer lei
Emailed a few time
Apply alr gone into Pacific Ocean Liao
Title: Re: Let’s talk about VEP registration
Post by: encourageSome1 on Aug 01, 2024, 04:59 PM
Quote from: Philipkee on Jul 02, 2024, 02:15 AMOk.  So they just sent an email back to me and now I can reset my password.  I still cannot deactivate my previous VEP but it shows "tag expired"

So I will try to do the registration and hope it goes smoothly from now on. But I do think I will go to Jb to get the sticker fixed as opposed to doing it myself by getting it through post
What is this thg a ? Is it g problem
Or nx door g problem ? Or our network issue ?
Title: Re: Let’s talk about VEP registration
Post by: Philipkee on Aug 01, 2024, 05:29 PM
Quote from: EncourageSome1 on Aug 01, 2024, 04:59 PMWhat is this thg a ? Is it g problem
Or nx door g problem ? Or our network issue ?


Tag?  Oh I did vep for my previous car.  Expired liao

Title: Re: Let’s talk about VEP registration
Post by: encourageSome1 on Aug 01, 2024, 05:52 PM
Quote from: Philipkee on Aug 01, 2024, 05:29 PMTag?  Oh I did vep for my previous car.  Expired liao


As with anyth that expired in sg just get new one la , right ?
Maybe find one day go lta and q long long time there
Title: Re: Let’s talk about VEP registration
Post by: Philipkee on Aug 01, 2024, 05:56 PM
Quote from: EncourageSome1 on Aug 01, 2024, 05:52 PMAs with anyth that expired in sg just get new one la , right ?
Maybe find one day go lta and q long long time there
Oh it's not so straightforward. But for my car should be no issue la

Cos if my tag is expired and the car is sold to someone else, the someone else cannot do a vep tag unless I cancel it.

No issue for me but will be an issue for someone who bought a second hand car.  Especially if they don't even know who was previous owner

Title: Re: Let’s talk about VEP registration
Post by: Philipkee on Aug 14, 2024, 11:23 AM
Anyone actually used this agency to help to get the VEP?  Innox group

https://innoxgroup.sg/
Title: Re: Let’s talk about VEP registration
Post by: 雨过天晴 on Aug 14, 2024, 10:04 PM
heng i no cat no such problem
Title: Re: Let’s talk about VEP registration
Post by: encourageSome1 on Aug 15, 2024, 08:44 AM
Quote from: mGx-Alander on Aug 14, 2024, 10:04 PMheng i no cat no such problem

Same same here
Bus walking and grab only when go nx door
Title: Re: Let’s talk about VEP registration
Post by: Philipkee on Aug 15, 2024, 08:28 PM
Anyway I just managed to get the email confirming my VEP tag.  So I will go Malaysia to get it done in sept
Title: Re: Let’s talk about VEP registration
Post by: encourageSome1 on Aug 15, 2024, 08:35 PM
Quote from: Philipkee on Aug 15, 2024, 08:28 PMAnyway I just managed to get the email confirming my VEP tag.  So I will go Malaysia to get it done in sept
Wahhh 👍🐝🤩sounds like break thru for nx door ? Nice !! Go alr pls tell which place got nice food i want to go there eat some of their dimsum .. don't like their lormaikai with bones and with msg lei 🫣😆
Title: Re: Let’s talk about VEP registration
Post by: Keeptrucking on Sep 17, 2024, 10:45 AM
My VEP still not done zzz.

I have already sent details about my car's previous owner but they still have yet to reply my email.

Also can't get an appointment at the woodlands office.

Anyone tried going down to Danga bay to get it sorted?
Title: Re: Let’s talk about VEP registration
Post by: Philipkee on Sep 17, 2024, 11:56 AM
Quote from: Keeptrucking on Sep 17, 2024, 10:45 AMMy VEP still not done zzz.

I have already sent details about my car's previous owner but they still have yet to reply my email.

Also can't get an appointment at the woodlands office.

Anyone tried going down to Danga bay to get it sorted?
I am going down this sat to get the sticker. Hope everything goes smoothly
Title: Re: Let’s talk about VEP registration
Post by: Keeptrucking on Sep 17, 2024, 12:21 PM
Quote from: Philipkee on Sep 17, 2024, 11:56 AMI am going down this sat to get the sticker. Hope everything goes smoothly


at least you have gone passed the initial stage.

my car is a used car. so have to deregister the previous owner's first. sent them all docs but yet to reply other than a templated email reply.
Title: Re: Let’s talk about VEP registration
Post by: encourageSome1 on Sep 17, 2024, 02:47 PM
Quote from: Philipkee on Sep 17, 2024, 11:56 AMI am going down this sat to get the sticker. Hope everything goes smoothly


Hope they good mood day 🙏🏿🤔🙏🏿🙏🏿
Title: Re: Let’s talk about VEP registration
Post by: encourageSome1 on Sep 17, 2024, 05:31 PM
Quote from: Keeptrucking on Sep 17, 2024, 12:21 PMat least you have gone passed the initial stage.

my car is a used car. so have to deregister the previous owner's first. sent them all docs but yet to reply other than a templated email reply.
Maybe plan a work day both here n their msia work day
take leave go ask them in person with ur auto reply case number
Ask them to help u
Title: Re: Let’s talk about VEP registration
Post by: Philipkee on Sep 17, 2024, 07:51 PM
Quote from: EncourageSome1 on Sep 17, 2024, 05:31 PMMaybe plan a work day both here n their msia work day
take leave go ask them in person with ur auto reply case number
Ask them to help u

Heard of cases where people had to go down several times before it is resolved
Title: Re: Let’s talk about VEP registration
Post by: encourageSome1 on Sep 17, 2024, 09:26 PM
Quote from: Philipkee on Sep 17, 2024, 07:51 PMHeard of cases where people had to go down several times before it is resolved

Welcome to nx door everyth boleh
Everyth also can easily takboleh
Depends on mood de
Title: Re: Let’s talk about VEP registration
Post by: jim889 on Sep 17, 2024, 09:45 PM
Quote from: EncourageSome1 on Sep 17, 2024, 09:26 PMWelcome to nx door everyth boleh
Everyth also can easily takboleh
Depends on mood de


so izzit tak boleh or boleh?
 :s11:
Title: Re: Let’s talk about VEP registration
Post by: encourageSome1 on Sep 17, 2024, 09:50 PM
Quote from: jim889 on Sep 17, 2024, 09:45 PMso izzit tak boleh or boleh?
 :s11:

U flip and coin n see their mood that day nah
Sometimes during fast festival  will big merci than usual
Sometimes during fast festival will want to eat more money then will happy then ur pass boleh
Title: Re: Let’s talk about VEP registration
Post by: jim889 on Sep 17, 2024, 10:14 PM
Quote from: EncourageSome1 on Sep 17, 2024, 09:50 PMU flip and coin n see their mood that day nah
Sometimes during fast festival  will big merci than usual
Sometimes during fast festival will want to eat more money then will happy then ur pass boleh


moi dunno ah
 :frown:
Title: Re: Let’s talk about VEP registration
Post by: Philipkee on Sep 20, 2024, 10:57 AM
(https://i.ibb.co/cThN5Zy/IMG-1900.jpg) (https://ibb.co/j4kLKQ8)
(https://i.ibb.co/41FDDgN/IMG-1901.png) (https://ibb.co/8YmRR48)
(https://i.ibb.co/GJ13Tz8/IMG-1902.png) (https://ibb.co/KGQzwTf)

For those who want to update nric in tng app

Make sure the app is set to Singapore in home page

In plan my trip click the three dots that's says "more"

Then you will go to the "all services page"

Search VEP
Title: Re: Let’s talk about VEP registration
Post by: Philipkee on Sep 22, 2024, 09:53 AM
Got my sticker at last. Now hope for activation will go smoothly
Title: Re: Let’s talk about VEP registration
Post by: Philipkee on Sep 22, 2024, 09:56 AM
https://queue.amq.com.my/MobileDisplay?companyCode=TCSENS&branchCode=Danga%20Bay

I realise the queue number website I downloaded yesterday is still valid.  😂

1000 onwards is for walk in
2000 onwards is for those with appointment

You will get the website in a QR code once you are there and are given a queue ticket.  But I thought I share here also cos if for some reason, you get a 2095 queue number when you arrive, you can see for today, what time 2095 gets called and you get a rough idea how long to wait
Title: Re: Let’s talk about VEP registration
Post by: Philipkee on Sep 23, 2024, 06:41 PM
(https://i.ibb.co/T0kn2RC/IMG-1920.png) (https://ibb.co/hdyn9Hq)

Confirm just need confirmation slip if no VEP rfid

Source - tng app.  FAQ under VEP
Title: Re: Let’s talk about VEP registration
Post by: Keeptrucking on Sep 23, 2024, 10:01 PM
Quote from: Philipkee on Sep 23, 2024, 06:41 PM(https://i.ibb.co/T0kn2RC/IMG-1920.png) (https://ibb.co/hdyn9Hq)

Confirm just need confirmation slip if no VEP rfid

Source - tng app.  FAQ under VEP

imagine the custom officers need to check each slip. go in alone need 9 hours?? lol
Title: Re: Let’s talk about VEP registration
Post by: Philipkee on Sep 24, 2024, 12:36 AM
Quote from: Keeptrucking on Sep 23, 2024, 10:01 PMimagine the custom officers need to check each slip. go in alone need 9 hours?? lol

Put some RM together with the paper?
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